Privacy policy
Privacy Statement Aurum Novum I B.V.
- Introduction
This privacy statement by Aurum Novum I B.V. concerns the processing of personal data from our customers and website visitors. It provides information about the processing of personal data by Aurum Novum I B.V.
This statement explains how we process personal data, how you can exercise your privacy rights, and any other information relevant to your privacy. We aim to present the information in this statement as clearly and legible as possible.
- When does this privacy statement apply?
This privacy statement applies to all personal data we collect and process through: https://shop.btcdirect.eu
https://solidhodl.com.
We only collect personal data necessary for displaying our website(s) and the services offered on them.
- Cookies
We use functional and analytical cookies. Functional cookies are essential for the proper functioning of the website, and no consent is required for placing them. Analytical cookies are used to analyze how often our website is used. If analytical cookies have no significant impact on your privacy, no consent is required. Our website places cookies from the American company Google. We have not allowed Google to use the obtained analytics information for other Google services.
- Who is responsible for your personal data?
Aurum Novum I B.V. is the data controller for the processing of your personal data under the General Data Protection Regulation (GDPR) covered by this privacy statement. Our contact details are:
Aurum Novum I B.V.
Kerkenbos 1025
6546 BB Nijmegen
Netherlands
shop@btcdirect.eu
- What personal data do we collect?
We collect personal data that you provide to us, for example through the contact form on this website, when you sign up for our newsletter, contact us or make purchases. We process the following data:
- Personal details (name, address, email address, phone number)
- Company details (address, Chamber of Commerce number, VAT number, bank details)
- Account details (username and password)
- Data about your order (order status, order price)
- Marketing preferences (whether you indicated to receive marketing or not)
- Your browsing behavior on our website, including cookies (see our cookie statement)
- Personal data provided through communication with us
- What purposes do we process your personal data for?
We process the personal data collected through our website(s) exclusively for specific purposes, including:
- Providing our services and products
- Generating information about the webshop
- Creating newsletters
- Contacting you to answer questions
- Registering and executing your order
- Sending invoices
- Improving our website
- What grounds is the processing of your personal data based on?
All processing of personal data must have a legal basis as well as a purpose. We process personal data based on the following legal grounds:
7.1 Necessary for the performance of a contract with Aurum Novum B.V.
We process your personal data necessary for the performance of a contract between you and Aurum Novum B.V., for example when using our services.
7.2 Legal obligation
We are legally obliged to process your personal data to comply with tax and other legal obligations.
7.3 Legitimate interest
We process your personal data based on our legitimate interests, such as:
- Our interest in maintaining a sustainable relationship with you and offering our products and services
- Our interest in improving the efficiency of our services through analysis
- Our interest in answering your questions
We believe that processing personal data based on a legitimate interest has no or only limited impact on your privacy. If you disagree with the processing of your personal data based on our legitimate interest, you can object and we will cease the processing.
7.4 Consent
In some cases, we process your personal data based on your consent, which you can withdraw at any time.
- Are my data disclosed to third parties?
In accordance with this privacy statement and to the extent permitted by law, we may use third parties to perform our services. We use third parties for:
- Software for our webshop
- Delivery and shipping services
- Collecting reviews
- Payment services
- Software for sending our newsletters
- IT suppliers
- Invoicing services
When a third party processes your personal data on our instruction, they act as a processor for us. We enter into (processor) agreements with such processors regarding the processing of personal data. These agreements include obligations and measures to ensure that your personal data, in line with the GDPR, are adequately secured and only provided to the data processor to provide our services.
- Are my personal data processed outside the European Union or European Economic Area?
We try to process personal data as much as possible within the European Union or the European Economic Area (EEA). Sometimes it is necessary to provide your data to organizations located outside the European Union or EEA to perform our services. We only do this if we are certain that an appropriate level of protection is in place. We ensure this by adhering to the obligations outlined in Chapter 5 of the GDPR concerning international transfers.
- How long are my personal data retained?
Your personal data are deleted or anonymized when it is no longer needed for the processing purposes stated in this privacy statement.
- Are my personal data secure?
We value your privacy and take security measures to prevent theft, loss, or any other unlawful use of your personal data. We use secure connections and, where necessary, encrypted communication. Additionally, we implement measures related to physical and logical access security, including VPN connections, encryption on our local drives, firewalls, securing accounts with passwords and MFA, and monitoring our IT-environment for unusual activity.
- What are your rights regarding the personal data we process?
You have various rights concerning the personal data we process about you, known as data subject rights:
- Right to access: The right to access the personal data we process about you.
- Right to data portability: You can request Considerati to transfer your personal data to you.
- Right to rectification: You can request Considerati to rectify your personal data, for example when the data processed by Considerati about you is incorrect.
- Right to restrict processing: You can request Considerati to restrict or stop the processing of your personal data for a certain period.
- Right to erasure: You can request Considerati to delete your personal data.
- Right to object: You have the right to object to the processing of your personal data by Considerati.
- Withdrawal of consent: You have the right to withdraw your consent at any time if you have given consent for the processing of personal data.
You can exercise the above rights by sending a request to shop@btcdirect.eu. When you make a request, we want to be sure that it is genuinely you. To verify your identity, we may ask you some additional questions. We will respond to your request as soon as possible, but no later than within one month.
- Can I withdraw my consent?
If you have given your consent, you can easily withdraw it at any time.
- Can I file a complaint?
You can file a complaint regarding the processing of your personal data. You can submit your complaint to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
- Am I obligated to share my personal data?
In some cases, the processing of your personal data is necessary, for example when we want to offer you a service or fulfill an agreement with you. If you do not provide the necessary information, we are unable to provide our services or products to you.
- Questions?
If you have any questions about our use of your personal data or if something is unclear, you can contact us at: shop@btcdirect.eu.
- When was this privacy statement last updated?
This privacy statement was last updated on September 27, 2023.